Cookies & Privacy Policy
Last updated: 3rd June 2025
1. Who We Are
LWG Assurance Services (“we”, “our”, or “us”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our website: www.lwgassuranceservices.com
We are LWG Assurance Services, a not-for-profit organisation registered in the United Kingdom. If you have any questions about this privacy policy or how we handle your data, you can contact us at:
Email: info@lwgassurance.com
Postal Address: 85 Great Portland Street, First Floor, London, W1W 7LT. United Kingdom
2. What Personal Data We Collect
We collect minimal personal data through the following means:
- Contact forms: Name, email address, and any information you choose to provide.
- Email communications: If you contact us directly, we may retain your contact details and correspondence.
- Website usage data: We use cookies and analytics tools (e.g. Google Analytics) to collect anonymised data on how visitors use the site (e.g. IP address, browser type, pages visited).
We do not collect or store financial, payment, or sensitive personal data.
3. How We Use Your Data
We may use the information we collect to:
- Respond to your enquiries or feedback.
- Improve our website and understand user behaviour.
- Send occasional updates or newsletters (if you have opted in).
We only process your data when we have a lawful basis to do so, such as your consent or our legitimate interests (e.g., improving the website).
4. Cookies and Tracking
We use essential and analytics cookies to improve user experience. You can control cookie preferences through your browser settings or via our cookie banner on first visit.
5. Data Sharing and Third Parties
We do not sell, rent, or trade your personal data. We may share data with trusted third parties for:
- Website analytics (e.g., Google Analytics)
- Hosting or IT service providers
All third parties are contractually obliged to protect your data and act in compliance with data protection laws.
6. Data Retention
We retain personal data only for as long as necessary to fulfil the purpose for which it was collected, or to comply with legal obligations.
7. Your Rights
Under the UK GDPR, you have rights over your personal data, including the right to:
- Access the personal data we hold about you
- Request correction or deletion
- Object to or restrict processing
- Withdraw consent (where processing is based on consent)
- Lodge a complaint with the Information Commissioner’s Office (ICO)
You can exercise your rights by contacting us at info@LWGassurance.com
8. Changes to This Policy
We may update this privacy policy from time to time. The latest version will always be available on our website.
Contact Us
If you have questions about this policy or your data, please contact:
Email: info@lwgassurance.com
Postal Address: 85 Great Portland Street, First Floor, London, W1W 7LT. United Kingdom